PURIGENE collects customer information that you provide to us when you place an order, when you save your information with us or when you participate in a promotion or survey. This is to improve our customer’s shopping experience and to communicate with our customers about our products, services and promotions. Purigene will be responsible for all personal data collected, except for credit card information collected through our third party payment gateway, for the purpose of processing payment for products you have ordered and as required by law. However, note that there are no payments online taken at the moment through this website until further notice. Please do Contact Us should this website proves any otherwise.
Purigene may use your information collected online to process and fulfil your order and so that we can send you any necessary emails related to your order, such as an order confirmation notice. Personal data collected will not be used for a new purpose unless we obtain consent from our customers. We are the sole owner of the personally identifiable information collected on this site. We collect personally identifiable information for the sole purpose of registering a user for our web site. In addition, we maintain a record of your product interests, purchases and whatever else might enable us to enhance and personalise your shopping experience. We also monitor site use and traffic patterns to improve our site and the products and services we offer.
Purigene recognises that it must maintain and use customer information responsibly. To ensure expedient and efficient services, it is essential that we keep registered users’ personal information accurate and up-to-date. You can always update or delete your personal information on our web site by logging on to your account. We do not keep personal data for longer than is necessary for those purposes for which they are collected. Only necessary personal data is collected from customers for business purposes. Both the amount and the type of data collected shall be limited to that which is necessary to fulfil the purposes identified. Purigene does not collect sensitive information from our customers. We assure all customers that all personal information collected would be used or disclosed only for the purposes for which it was collected.
Our policy is to allow users to unsubscribe from our regular emails at any time. You can do this by clicking on the Unsubscribe link at the bottom of the email you’ve received. However, should you experience any problems, please email us to remove your details. If you have asked us to stop sending emails, and this hasn’t happened, it may be because the email address to which we are sending them is not the same as the address you sent your request from. Please check the address we are using and include this information in your request. The easiest way to do this is to return to us the whole of the unwanted email. Please note that you may still receive email confirmations for any orders placed. Rest assured that Purigene does not and will not sell or rent your email address and any other personally identifiable information to unrelated third parties for any reason.
Please be aware that Purigene may use third parties to help provide services to you, such as fulfilling orders, processing payments, monitoring site activity, serving site content, organising information, conducting surveys, and administering emails. External contractors who have access to personal data are required to treat the personal information in a confidential manner.
We have developed guidelines and implemented procedures to govern the destruction of personal data that are no longer required to fulfil the identified purposes. We do not use “cookies”, “web bugs” or any other tracking technologies to collect information from users of our web site. We would not display or make publicly available, whether through online directories, customer lists or otherwise, the personally identifiable information collected.
Purigene also limits the number of employees with access to customer’s data. Only data relevant to each person’s job scope is revealed to him or her.